Terms<\/strong><\/h3>\n\n\n\nWe’ve created this style guide in order to define one consistent copywriting voice. This ensures that brand personality remains consistent across multiple writers and platforms.\u00a0<\/p>\n\n\n\n
Active Voice<\/strong>: When the subject of the sentence performs the action; the type of voice Goodwall uses when at all possible<\/p>\n\n\n\nContent Types<\/strong>: The different forms our content takes and which teams are involved with each element<\/p>\n\n\n\nPerspective<\/strong>: Which point of view we are writing from. Multiple perspectives can be used across the array of media channels (social media, blog, newsletter, etc.) from multiple perspectives (Goodwall, student users, employers, etc.).<\/p>\n\n\n\nSlippery Words<\/strong>: Words that are commonly written in many different ways; Goodwall establishes what our consistent brand standard is for these words that are commonly toggled between two versions<\/p>\n\n\n\nTone<\/strong>: How the Goodwall voice comes to life based on the content being presented. (Numerous tones can be used to shape and create the Goodwall voice.)<\/p>\n\n\n\nVoice<\/strong>: The Goodwall brand personality described in adjectives. What would Goodwall have to say if it were a person? How would he\/she be described?<\/p>\n\n\n\nVoice and Tone<\/strong><\/h4>\n\n\n\nThe Goodwall voice is:<\/p>\n\n\n\n
- Accessible, not elitist; inclusive and approachable<\/li>
- Professional, but not corporate<\/li>
- Authentic and genuine; lighthearted and relatable<\/li>
- Thought-provoking and forward looking; not outmoded<\/li>
- Inspirational, but not pushy<\/li>
- Fun, but not gimmicky; genial, but not silly<\/li>
- Cheerful, but not cheesy<\/li>
- Educational, but not sanctimonious<\/li><\/ul>\n\n\n\n
The Goodwall Tone:<\/p>\n\n\n\n
The Goodwall tone will remain consistent to the above voice parameters, but vary slightly depending on the user. <\/p>\n\n\n\n
The tone will veer slightly more casual and off-the-cuff for student users.<\/strong> Our tone will convey that we are qualified experts, yet still approachable and easy-going. We\u2019re the mentor and guide every student wished they had. More \u201cbuzzword\u201d type lingo is acceptable to make us more approachable, as long as it is fresh and tasteful.<\/p>\n\n\n\nThe tone will veer slightly more professional and polished for employer users. <\/strong>Our tone will convey that we are efficient, polished, and capable of meeting their [high] standards. The goal is to present Goodwall as the <\/em>go-to resource for skilled and qualified candidates by communicating in a way that is efficient, succinct, savvy, and a pioneer.<\/p>\n\n\n\nExamples of Our Voice and Tone in Action:<\/p>\n\n\n\n
\u201c#FeelGoodFriday! Taking you into the weekend with some good vibes.\u201d (Goodwall Instagram)<\/p>\n\n\n\n
\u201cJoin over a million members of The Hustle Generation becoming the most successful versions of themselves on Goodwall, and cashing in while doing it.\u201d (Goodwall website home page)<\/p>\n\n\n\n
\u201cFor Gen Z, authentic stories help them understand an employer, it\u2019s culture, its people, and opportunities that are more likely to get their attention.\u201d<\/p>\n\n\n\n
Perspective<\/strong><\/h4>\n\n\n\nThe Different Goodwall Perspectives:<\/p>\n\n\n\n
It is acceptable to use both first and third person when referring to Goodwall from all platforms. The important thing is to keep it consistent across all platforms.<\/p>\n\n\n\n
For example, \u201cGoodwall is thrilled to announce\u2026..\u201d vs \u201cWe are thrilled to announce\u2026\u2026\u201d<\/p>\n\n\n\n
When to Use \u201cOur,\u201d \u201cWe,\u201d or other first person terms:<\/p>\n\n\n\n